Adriane McFetridge

VP, Payment Software Services, Verifone
March 2015 – Present (1 year 2 months)San Francisco Bay Area

Director, Product Management - CS, Trust & Safety, and Business Operations, StubHub
March 2014 – March 2015 (1 year 1 month)San Francisco Bay Area

Responsible for building product solutions for CS, Trust & Safety and Business Operations.

Director, Global Cross Border Trade
eBay Inc
April 2012 – March 2014 (2 years), San Francisco Bay Area

Responsible for building business solutions to grow eBay’s cross border trade business, where buyers and sellers are based in different countries.

Chief of Staff to the CEO
March 2011 – April 2012 (1 year 2 months)San Francisco Bay Area

Director, Quality Operations
July 2009 – March 2011 (1 year 9 months)San Francisco Bay Area

Responsible for the quality tools development, architecture and strategy for the customer quality and engineering services organization.

January 2007 – July 2009 (2 years 7 months) Stockholm, Sweden

Sweden’s leading online marketplace enabling trade amongst Swedes. Tradera is an online auction site which enables individuals to buy and sell goods online.

Responsible for the engineering strategy of the company, including all development programs.

Director, Quality Assurance
December 2002 – January 2007 (4 years 2 months)San Francisco Bay Area

The world’s Online Marketplace enabling trade on a local, national and international basis.

Managed a large organization located on three continents and responsible for verifying and validating the software quality of key eBay site functionality including buying, selling, managing items and feedback. In addition to these teams, the organization included two strategic teams which served the specific needs of the Strategic Partnership group (Strategic Partnership QA) and the QA organization as a whole (College Rotation team).

Manager of Product Verification
Nortel Networks
October 2000 – September 2002 (2 years)San Francisco Bay Area

Supplier of telecommunications and network equipment for enterprise and carrier applications.

Created high performing team that increased the quality of the product and consistency in problem reproduction thus improving customer satisfaction. The first role of this new job was to organize all of the engineers into three managed teams performing system test, regression, and characterization. The next roles are to advance the art of the product and processes required to meet the schedule and content needs of today’s customers.

Manager of Software Development Environment
Nortel DASA
October 1999 – October 2000 (1 year 1 month)Friedrichshafen, Germany

Joint venture established to enable for Nortel to enter German market for fixed line, mobile, and data services.

The team’s primary objective was to provide and 24 hours/7 days support the tools and software for the development teams in the DMS100 (landline telephone switch) and DMS-GSM (wireless telephone switch).

Senior Systems Test Engineer, DMS-100E Product
Nortel Dasa
September 1997 – September 1999 (2 years 1 month)Friedrichshafen, Germany

Joint venture established to enable for Nortel to enter German market for fixed line, mobile, and data services.

Duties include developing test plans, develop and executing feature and integration testcases in conjunction with design team.

Senior Verification Engineer, Wireless
Nortel Networks
February 1994 – August 1997 (3 years 7 months)Dallas/Fort Worth Area

Responsible for system testing and delivering software and hardware to the Verification Office sites.

MBA, Business Administration
Alliance Manchester Business School
2003 – 2007
Thesis focus: Challenges of managing a geographically distributed engineering team.

BS, Computer Science
The University of Texas at Austin
1989 – 1993